Cloudways Hosting Reviews

Cloudways is a managed cloud hosting platform that simplifies the hosting experience in order to empower individuals, teams, and businesses. Their focus is on innovation, simplicity, data-driven technology, teams, and customers. They have been featured in many magazines including Forbes, VentureBeat, and PC Magazine.


Products offered include WordPress hosting, WooCommerce hosting, Magento hosting, PHP hosting E-commerce hosting, and more. Help from a team of highly trained experts is available 24/7/365 via live chat. All servers have dedicated resources that allow you to maximize server and app performance.

Cloudways Combined Web Rating

We found 115 reviews across the web with an average normalized rating of 2.74/5

Cloudways Key Features

  • Cloud infrastructure: Cloudways allows you to host your website on top cloud infrastructure providers like Amazon Web Services (AWS), Google Cloud Platform (GCP), DigitalOcean, and others.
  • Managed hosting: Cloudways provides managed hosting services, which includes server management, security updates, and 24/7 technical support.
  • Easy server scaling: Cloudways makes it easy to scale your server resources as needed, so you can accommodate increased traffic and website growth.
  • Customizable stack: Cloudways offers a customizable stack, allowing you to choose the software and tools that you need for your website.
  • Advanced caching: Cloudways offers advanced caching options, including full-page caching and object caching, which can improve website performance.
  • Staging environment: Cloudways provides a staging environment, which allows you to test changes to your website before making them live.
  • 1-click app installation: Cloudways makes it easy to install popular web applications like WordPress, Magento, and others with a single click.
  • Strong security measures: Cloudways provides strong security measures, including regular security patches, firewall protection, and SSL certificates.
  • 24/7 support: Cloudways offers 24/7 customer support via chat, email, and ticketing system, ensuring that you have access to help whenever you need it.

Cloudways FAQs

Who owns Cloudways?

Cloudways Hosting was founded in 2009 by Uzair Gait, Aaqib Gadit, and Pere Hospital. Aaqib Gadit is the CEO of the company.

Where is Cloudways Hosting based?

The headquarters of Cloudways Hosting is on the island Malta in Europe, but it has other offices in Spain and Dubai. The Malta offices are at the Junction Business Centre, 1st Floor Sqaq Lourdes, St Julians STJ3334.

Does Cloudways have a money-back guarantee?

Cloudways Hosting has a money-back guarantee for any unused funds in your prepaid account. The refund request should be placed within three months of adding money to your account. The refund that you will get will be minus any amount from the services that you have already expended.

How much does Cloudways cost?

Cloudways has two main pricing plans that include: Premium – this one comprises $12, $26, $50, and $96 per month subscriptions. Standard – this one comprises $10, $22, $42, and $80 per month subscriptions. The major distinction in the prices is the RAM, Processor, Storage, and Bandwidth capacities. All the plans come with similar amenities such as SSL protection, dedicated firewalls, automated backup, 24/7 support, and much more.

Where are Cloudways servers located?

Cloudways Hosting uses five top cloud providers that have servers in more than 65 locations across the globe. They include Google Cloud, DigitalOcean, Linode, Amazon Web Services, and Vultr. The servers for these cloud providers are located in various places in the USA, Europe, Asia, and Australia. The location of your data center will depend on the cloud provider that you will choose to go with. One can easily change their server location on the Cloudways Platform with a few clicks.

Does Cloudways Hosting do automated backups?

Cloudways offers free on-demand automated backups to all its client accounts. Setting up WordPress backup can be done from the database section in your account. The database that has been backed up off the site can be easily restored with just one click.

Does Cloudways Hosting support free SSL certificates?

Yes, Cloudways offers free SSL certificates on all its hosting packages.

What support options does Cloudways offer?

Contacting the Cloudways support team can be done through email or phone. One can reach their sales and billing team via +35635500106 or email them by filling out a form that is on the contact us page on their website.

Does Cloudways Hosting have an uptime guarantee?

Cloudways Hosting guarantees 99.999% uptime with a 50% decrease in page loading times. Its network of cloud servers provides the reassurance that an alternative server will pick up should any of the other servers go down.

Does Cloudways offer free site migrations?

Yes, it offers free migration services when you want to transfer your website for the first time to its cloud platform. Any additional transfers will incur charges depending on the app your website is running.

Alternatives to Cloudways

Cloudways AlternativesOverall RatingReview CountAction
Linode6,611Visit Site
Liquid Web1,014Visit Site
Vultr779Visit Site
DigitalOcean1Visit Site
Media Temple315Visit Site

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